Linker Hospital Sub-Diagnosis Queuing Management System is a set of system with diagnosis managed by computer, which is developed by our company on the basis of a great amount of investigation and research on hospital environment, diagnosis environment and work procedure and can solve such problems as out-of-order queuing of patients, uneven workload of doctors and noisy environment etc. Doctors can orderly call patients to diagnose only by pressing call key in the call terminal with labor-intensive queuing and number calling avoided.

This system can built up scientific, reasonable, quiet and orderly diagnose environment for hospitals and are suitable for different kinds of hospitals. This system is a separate system and can run independently; it also can closely integrate with HIS System and exchange data.

Sub-Diagnosis Work Station

Sub-diagnosis workstation runs sub-diagnosis queuing management procedure and complete sub-diagnosis management, system management and terminal control.

· Sub-diagnosis management

Complete ticket classification handling and distribute customers flow and cancel some numbers in accordance with work; synchronously show call information on information display screen and inquire patients flow. Examine current and past queuing situation and also own functions including inserting, transfer and service booking.

· System management

System management software procedure is designed with different popedom set up. When inputting own user name and password, the management staff can conduct system setup within own popedom, cancel some numbers, inquire display, record by classification and analyze some materials including situations of diagnosis rooms, completion quantity, work efficiency and waiting time of patients etc.

·  Terminal Control

Realize control and management on various terminals, including receiving operational instructions including call/transfer etc. from operational terminal, sending some data including number information of called patients to operational terminal, controlling information display to show call reminding information and sending voice call instruction information etc. to voice controller etc.

System Configuration

   This system consists of sub-diagnosis station, sub-system management control computer (combined with sub-diagnosis station), system server, management station, information node machine, information display, voice controller, speaker, call terminal (physical terminal or virtual terminal) and connection box etc. Each section office is equipped with a set of sub-system. Several sub-systems are united to consist of the overall queuing management system of the hospital. Queuing sub-systems communicate through internal protocol each other and with system server. Queuing system is connected to the local area network of the hospital (network protocol is TCP/IP) and communicates with diagnosis registration system, HIS system, PACS system through data port protocol and output information in the queuing system to HIS system through ODBC for electronic case history and sickroom system use. One section can have many waiting areas, which is suitable for sections with many floors, or large areas and wide coverage (such as internal medicine). Each waiting area is equipped with an information display (with voice call) and each information display only displays call information of this waiting area.

Function

· This system can run independently as an independent system and also can be connected to HIS System to exchange data.

· Transmission cable can directly apply comprehensive distribution.

· Also support centralized registration and section registration.

· Really realize one-number diagnosis.

· Operational terminal of doctors can adopt physical operational terminal or virtual operational terminal and also can adopt both.

· Adopt advanced voice synthesizing technology and support call of patients' names. Synthesized voice is close to human's voice.

· Support ticket automatic identification to log on system and ticket automatic identification to call patients.

· Database adopts SQL SERVER with quick and reliable data processing.

· Distributing configuration. Each section, several sections that stand closely or one floor serves as a sub-system.

· Strong management and statistics function offers effective and convenient methods for hospital to conduct modern science management.

Easy to realize: Inserting handing, re-diagnosis, transfer, special care, patient nominating doctor and registration booking.

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